Cancellation / Refund Policy

Cancellation

To cancel an order you have placed with Health Alert Services, you must contact our Interim account representative by email (lportero@aol.com). Every effort will be made to accommodate the cancellation of your order, provided it has not yet been processed. When contacting customer support to cancel an order, please be ready to provide your name, the campaign name, and your contact information.

Please note that if your e-blast has been deployed, the order cannot be canceled. In this case, we request 14 days to facilitate more accurate statistical reporting.

Health Job Alert reserves the right to alter or modify the advertisement if necessary for better email deliverability. Health Job Alert will notify you of any substitutions or alterations as soon as possible and before deployment.

Refund

If you are not 100% satisfied with your purchase, please contact us within 30 days from the purchase date so that we are able to assist you with credit toward a future campaign/ad as needed. Due to the nature of our products, we are not able to offer a full refund of your purchase.